Customers Don't Like to be Ignored John Porcaro | 20 Oct 2011, 11:13 PM Tags: Content, Metia Seattle, Metia Group, Customer engagement, Content Strategy, Social, Social Media, Experience, Social media relations, Customer Relationship Marketing, User experience, Customer Advocacy, Influence, Customer communities, Satisfaction What experience do our customers have with our company? It’s one of the first questions asked when developing marketing plans, and is... Comments: 0
Diageo to partner with Facebook in a multimillion dollar advertising deal Lizzie Donnachie | 20 Sep 2011, 04:10 PM Tags: Partner & Developer, Metia London, Metia Group, Marketing collaboration, Social media relations, Social Media In a multimillion-dollar advertising deal, drinks company Diageo have partnered with facebook to share skills and resources that includes inviting... Comments: 0
23 of the Fortune 50 Quick to Tweet Back John Porcaro | 6 May 2011, 07:28 PM Tags: Social, Customer engagement, Customer Marketing, Metia Seattle, Social Media, User experience, Social media relations, Metia Group Mark Walsh at MediaPost writes an article about an interesting test of Big Brands’ use of Twitter. Sarah McFather at IQ looked at how... Comments: 0
A Marketer’s Guide to Optimizing Facebook John Porcaro | 15 Apr 2011, 09:10 PM Tags: Social, Customer engagement, Content, Marketing reporting, Metia Seattle, Social Media, Content Strategy, Social media relations, Web It’s a dream come true. Facebook Pages gives every marketer a brand new destination for customers! There are no hosting fees, no setup... Comments: 0
Customers Don’t Think Your Facebook Page is a new Home for Them John Porcaro | 5 Apr 2011, 10:23 PM Tags: Social, Customer engagement, Customer Marketing, Metia Seattle, Social Media, Customer communities, Social media relations, Metia Group You created a Facebook page, you offered a deal for customers to "Like" the page, and you bask in the glory of Facebook Fandom. Now, even... Comments: 0