Content: The Next Level Caroline Thomas | 25 Apr 2012, 12:00 AM Tags: Metia Seattle, Customer engagement, Content services, Customer Advocacy, Customer reference programs Meet Tirzah Dondanville, one of my longtime customer advocacy colleagues, who has been doing some amazing work with her client, K2 Software, to bring the customer success story to life in a visual manner. Comments: 0
Only 33 days to the Customer Reference Community Event Caroline Thomas | 11 Apr 2012, 06:24 PM Tags: Metia Seattle, Customer engagement, Customer Advocacy, Customer reference programs Metia is excited to sponsor the first-ever International Customer Reference Community Event May 14–16 in Cambridge, MA. The event will unite... Comments: 0
References: By the numbers Caroline Thomas | 30 Mar 2012, 07:14 PM Tags: Metia Seattle, Customer engagement, Customer Advocacy, Customer reference programs As Customer Reference Program experts, we keep our finger on the pulse of the industry and the key insights into creating and delivering innovative... Comments: 0
Website Falling Short? Get Testy! Chong Chang | 8 Dec 2011, 11:44 PM Tags: digital, Content, Metia Seattle, Metia Group, Customer engagement, Content Strategy, Web, Effectiveness, Enterprise Does this sound familiar? You’ve done all the right things—you’ve invested in user testing; you’ve developed your website... Comments: 0
The value of one good reference Caroline Thomas | 1 Dec 2011, 10:10 PM Tags: Metia Seattle, Customer engagement, Customer Marketing, Customer Advocacy, Customer reference programs Research shows that the number one thing that influences a customer to make a buying decision is a customer reference. In fact, customers are 2.5... Comments: 0