Enterprise Reference Manager

ERM was developed by Metia Software based upon many years' practical experiences of running complex, multi-product, multi-service customer evidence programs across multiple countries and regions.

ERM will help you to:

• Drive more revenue
• Close deals faster
• Protect your customers
• Manage your relationships
• Catalog customer success
• Publish customer evidence
• Report program success
• Measure ROI from investments in references

With ERM you can:

• Manage and make accessible critical customer evidence to sales and marketing
• Interact with sales and marketing by providing managed access to available customer references
• Find customer references, case studies, videos, and other evidence with multiple search options
• Report key metrics such as user activity, reference revenue, and customer reference use
• Publish case studies and track the production of all your customer evidence
• Integrate with existing CRM systems to gain a wider view of customer advocacy

More on ERM

• Functional Overview
• Technical Overview