Partner & community engagement

The benefits from Partner and Community Engagement solutions include the ability to:

• Support, integrate and record all interactions and engagements with individual partners
• Manage partner recruitment campaigns, including acceptance and validation into the partner program
• Deliver and account for partner benefits and the partner program deliverables or resources, accessed or received by each partner
• Facilitate the third party testing and certification of partner solutions or service offerings
• Offer partners revenue opportunities through transactional e-commerce Partner Solutions Catalogs
• Manage co-operative marketing activities, including campaign management and funding reconciliation
• Provide partner program managers with automated tracking and alerts to better monitor and manage relationships
• Provide senior managers with performance metrics by program, by segment/type of partners and by individual partner

Metia Software has experience in building solutions which are designed to optimize the support and management of partner relationships for client organizations which sell diverse products in multiple regions and countries.

These solutions have scaled from depth relationships, where an organization may have complex relationships with a very small number of partners, to true breadth programs where over 10,000 partner organizations have been supported.

Maintaining a growing and satisfied partner ecosystem demands dedicated people, programs and resources. Better use of technology platforms can stretch those resources and improve levels of partner satisfaction.