John Porcaro |
30 Mar 2011, 10:59 PM
Being a bit of a soccer fan, I loved watching this case study on how Manchester United uses Facebook as part of their marketing to fans. Can't...
John Porcaro |
3 Mar 2011, 07:57 PM
This week, a few of us attended the 2011 Summit on Customer Engagement, formerly the Customer Reference Forum. There were two tracks of...