Join our Webinar - Bridging the Big Data Gap - hosted by Metia & Clarabridge
The way consumers communicate has shifted. Creating personalized and emotional connections through storytelling and real-time delivery matters more than ever. With the right data tools and insights, you’ll be able to design and deliver experiences that connect with your customers in real time.
Join Metia's data & insights experts, Misia Tramp, VP Customer Experience Strategy and Insights, with Liz High, VP Customer Experience Insights and Delivery, and Susan Ganeshan, CMO of Clarabridge, as they dive into the world of data.
Attend this webinar to find out how you can create a data-driven strategy with your customer insights and achieve measurable results.
Date: Wednesday, April 27th
Time: 11 am PT / 2 pm ET
Duration: 45 minutes
In this webinar we will explore:
• The importance of establishing CEM strategies for a clear view of customer insights.
• Helpful tips on customer segmentation and journey mapping.
• How social media can help you identify influential customers and increase customer engagement.
• How to collect data in real time to deliver a mutually beneficial outcome.
Save your seat today!